Turkish Airlines is the flag carrier of Turkey, serving flights to 120 countries. Included in the TOP 10 airlines in the world. Turkish Airlines' main airport is Ataturk International Airport, located in Istanbul.
In this article we will talk about the procedure for registering for a Turkish Airlines flight on the Internet and at airports, as well as what difficulties a passenger may encounter during check-in.
Check-in rules for Turkish Airlines flights
Check-in for a Turkish Airlines plane can be done at the airport, at home online, or through the mobile application. In addition, there are special self-service kiosks. This certainly saves time as you don't have to stand in a long line. But with or other non-standard baggage, self-check-in for the flight is not available.
To check-in for a flight, a passenger will need:
- Airplane ticket;
- identification document (passport of a citizen of the Russian Federation, birth certificate for children under 14 years of age);
- foreign passport (for international flights).
Domestic flights
Check-in for domestic flights takes place in the airport building at special counters. They are easily recognizable as they are usually marked with the airline's logo. At these counters, in addition to passenger check-in, baggage and hand luggage are checked in.
International flights
When flying abroad, in addition to checking in at special counters, you also need to go through passport and visa control. Because of this procedure, the time required to complete all pre-flight formalities increases significantly, so you need to arrive at the airport with plenty of time.
How long does it take to open and when does registration close?
For Turkish Airlines domestic flights, check-in at the airport begins 1 hour and ends 45 minutes before departure.
For international flights, check-in at the terminal begins 2 hours before departure and ends 1 hour before departure.
Check-in for flights at special kiosks is available in the following cities of Turkey: Istanbul, Izmir, Dalaman, Ankara, Adana, Antalya, Gaziantep, Samsun, Bodrum, Konya, Trabzon, Kayseri, as well as at international airports in the cities: Copenhagen, Amsterdam, Stuttgart, Zurich , Frankfurt, Vienna, Nuremberg, Birmingham, Manchester, Cape Town, Johannesburg, Athens, Chicago, Madrid, Prague, Budapest, Lisbon, Barcelona, Nice, Hong Kong, Oslo, Stockholm, Brussels Warsaw, Bucharest, Sofia, Prague.
In this article I want to clearly look at registration for Turkish Airlines aircraft. I recommend that you go through this process via the Internet, without any queues and in a relaxed atmosphere. This will not only save time at the airport, but also be one of the first to choose your favorite seats on the plane, which is very important, especially on long flights.
It is worth noting that, unfortunately, online check-in for a flight is not available at all airports. So, for example, when flying out of Sarajevo, I was not able to take advantage of this opportunity. In other cases, she helped me a lot: you don’t have to rush and don’t stand in line. This option can also be considered irreplaceable if you do not have checked luggage, but only hand luggage. Then, upon arrival at the airport, you need to immediately go to the check-in and security counter.
Okay, let’s leave the theory aside for later, let’s look at everything using a specific example.
1. Online check-in for regular Turkish Airlines flights begins 24 hours before departure. This is very convenient; you register at home, even if you then have to go to the airport by train or bus across the country. Slowly, in a calm environment, and not rushing around the nearest cafes in search of WiFi.
Attention! If the flight consists of several flights, check-in will become available 24 hours before the departure of the last one!
To begin the registration procedure, go to the TK website, where you will be asked to indicate the electronic ticket number ( E-Ticket Number) or PNR code ( Booking Reference), as well as name ( First Name) and last name ( Last Name) passenger, then click Next >> ( Continue).
In this case, pay attention to the “ To start online check-in only for mentioned passenger please click.“. This is a function for those who have several people on their ticket and want to complete the check-in procedure only for the passenger whose first and last name you just entered. By default, the checkbox is not checked, and in most cases we do not need it.
Please keep your booking reference and e-ticket number confidential for your own security – Please keep your e-ticket number confidential. for your own safety.
2. If you entered all the data in the first step correctly, you will be directed to the next page. It is used to select a flight for check-in, indicate the bonus account number of Turkish Airlines or another airline member of Star Allians ( Frequent Flyer Card Number) and your nationality ( Nationality). Please note that the Turkey Card ID field ( Republic of Turkey ID Number) can only be completed by citizens of the Republic of Turkey. Then click the Next button.
Please note that flights for which check-in functionality is already available are marked as Available to Check-in.
3. A new inscription will appear at the bottom. You need to check the corresponding box in the green box indicating that you agree with their rules and click again Continue.
I accept the above conditions and would like to continue check-in –I agree to the airline's rules and would like to continue checking in online.
4. We have reached the step where you need to specify a seat for yourself and the other passengers. You can read about which seat is best to choose on the plane in a separate article.
As you can see, we have a diagram of the plane and a schematic representation of all the passenger seats in our class. White, empty squares are free spaces, and we can choose them. We select, click on them with the mouse and the corresponding place will appear opposite your last name. After this procedure, click next. If the flight has connections, you will be asked to select seats on other planes. Do it.
Once we have secured our seat on all segments of the flight, we can move on to the next page.
5. This concludes our registration. At this step, you can still go back and change seats, but not until your boarding passes are printed.
So now you need to print ( Print) all boarding passes ( Boarding Pass) in the corresponding column. You will need to come directly to the flight with these sheets. Try not to crumple it, as I did, putting it in my trouser pocket; at the Donetsk airport during security, the scanner only read the security code from the boarding pass 5 times, I had to be nervous.
Please note that without a Boarding Pass you will not be able to board the plane! Please don't lose these papers. To be on the safe side, I recommend printing out several copies and placing them in different places, plus taking one with you on a flash drive in electronic form (I recommend studying this in my article on documents on a trip).
6. Printing your boarding pass is done in this way: after clicking on the Print button for the corresponding flight, a pop-up window will pop up (make sure that they are not blocked by your browser!)
Click here Please click here to print the boarding pass to send to the printer for printing, and be sure to save it on the computer with the item Please click here to download the boarding pass. We repeat for each landing flight.
If the passengers have made the ticket payment via internet or call center, main credit card is required to be presentes during the boarding time – If a passenger purchased a ticket online or by telephone, they will be required to provide their credit card used for payment as proof of its physical presence at the time of boarding. I’ve never seen it in practice, but just in case, I don’t buy through a virtual credit card, but only pay with a physical one.
7. That's all, actually! Congratulations and have a safe flight!
Any questions? Ask in the comments!
Answers to frequently asked questions
What to do with your luggage?
If you have checked baggage, you will have to check it. As a rule, to do this you need to stand in line with those who are checking in for the flight (even if you have boarding passes). And only some airports have a separate counter and even a self-service baggage check-in machine for such passengers. If you only have hand luggage, go straight to boarding.
I checked in for the flight, but I can’t print out the boarding passes; instead of the print item, there is Info.
There are a number of reasons why the service does not allow you to print your boarding pass. In such cases, you will be able to receive them during check-in at the counter, along with everyone else.
I bought a ticket at a travel agency and online registration is not available to me. This is true?
Yes indeed. Travel agencies buy places in “blocks”. You will only be able to check in at the airport.
Can they ask me for the card with which I paid for the tickets?
Yes, but only if you purchased directly from that airline's website.
The airline Turkish Airlines has been operating since 1933. The head office is located in Istanbul, the main hub is in the city of Ataturk, which is an international port. Additional hubs are Esenborg in Ankara and Sabiha Gokcen in Istanbul. The airline's branches are B&H Airlines, Anadolujet and SunExpress. Since 2008 Turkish Airlines has been a member of Star Alliance. For three years in a row, starting in 2012, Turkish Airlines was included in the TOP 10 of the world's best.
Information about the company's fleet
The airline owns more than 300 aircraft, not counting the fleet of its subsidiaries:
- Airbus models - A319-100, A320-200, A321-200, A321neo, A330-200, A330-300 and A340-300 with a capacity from 126 to 289 seats;
- Boeing - 737-700, 737-800, 737-900ER, 737 MAX 8, 737 MAX 9 and 777-300ER with a capacity of 149 to 337 passenger seats.
In addition, there are 10 Airbus freighters, models A310-300F and A330-200F.
Airline contacts
- office in Moscow - st. Valovaya 35, Business Center;
- phone 8 800 700 61 61;
- Email [email protected];
- Turkish Airlines official website in Russian turkishairlines.com;
- IATA code - TK;
- ICAO code - THY.
Baggage rules
The maximum baggage allowance on any Turkish Airlines flight is 32 kg. For domestic flights, free carriage is:
- Business - 30 kg.
- Economy - 20 kg.
- Promotional flights - 15 kg.
There are exceptions - for the XHQ class a maximum of 40 kg, for infants 10 kg. The airline operates a baggage weight concept, which means that the number of seats within the normal range within the country is not limited.
There are rules for free baggage allowance that combine weight, number of pieces and dimensions. There is no Russian direction for this concept. It is worth considering that the standards for some classes and areas change periodically.
Excess baggage is charged at 8 Turkish lira per 1 kg on domestic flights. For international flights, the surcharge takes into account the destination and type of flight - direct or transit.
Free baggage allowance to Europe and Asia
Free baggage allowance to North America
General rules for free carriage
Full details can be found in the Do you have any questions? in the Baggage Information tab.
Main directions
There are more than 40 airports to destinations in Turkey, the most popular are:
- Amasya and Antalya;
- Canakkale and Bursa;
- Balikesir in Edremit.
There are orders of magnitude more foreign flights - 220 points in 100 countries. These are the capitals of most countries, the most popular resorts and places of interest to tourists:
- Aalborg and Aarhus in Denmark;
- Abidjan in Africa;
- Abu Dhabi in the UAE;
- Havana, New York, Phuket, Shanghai.
In Russia, receiving airports are located:
- in Voronezh, Sochi, Yekaterinburg and Ufa;
- in Moscow, Samara and Krasnodar;
- in Rostov-on-Don, Kazan and St. Petersburg.
From the national airport, most flights depart within 3 hours.
Service and additional services
The Turkish Airlines Corporate Club offers business clients an exclusive benefits program:
- annual discounts;
- carriage of additional baggage;
- free tickets;
- selection of a seat in the passenger compartment.
Members enjoy the benefits without any payment or obligation. Using filters on the official website, special routes can be divided into categories - swimming and rock climbing, cooking and shopping, mountains and romance, extreme sports and wildlife. The company helps you book a car, a hotel room, obtain an electronic visa and insurance.
Passengers have access to:
- hundreds of films, television shows and games on board aircraft;
- the Fly Good Feel Good program, which collects expert advice on how to make travel and flights as comfortable as possible;
- Skylife online information publication.
Meals on board
check-in
Check-in is carried out in the standard way at the counter, there is check-in for the flight via the Internet, using a mobile device and, in Turkey, at self-service kiosks.
Turkish Airlines is the largest air carrier in Turkey, operating regular flights to 120 countries, including Europe, America, Asia and Africa. In total, the carrier has 292 destinations. Turkish Airlines occupies a leading position in this indicator; no other airline in the world can boast of such a route network.
The home airport of Turkish Airlines is Ataturk International Airport (Istanbul). Additional hubs are Esenboga International Airport (Ankara) and Gokcen International Airport (Istanbul).
History of the airline
Turkish Airlines has been in existence since 1933. At that time, the carrier's main flights were between three major Turkish cities: Istanbul, Eskisehir and Ankara.
In 1937, the company's fleet was replenished with new aircraft, and the route network was expanded to 4 more cities in Turkey. And 10 years later, in 1947, the carrier made its first international flight to Athens.
Turkish Airlines began operating long-haul flights across the Atlantic Ocean and to the Far East only in 1987.
Since 2008, Turkish Airlines has been a full member of the Star Alliance.
During 2012-2015. the carrier was one of the ten best airlines in the world.
Today Turkish Airlines has 3 subsidiary airlines: AnadoluJet, SunExpress And North Cyprus Airlines.
Flight Destinations
Turkish Airlines flies from 42 airports in Turkey, including a very large number domestic flights. Flights on the Istanbul - Ankara route alone operate more than 100 times a week.
Majority international flights The carrier operates from Ataturk Airport in Istanbul.
IN Europe regular flights are organized to the following countries: Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Great Britain, Estonia, Finland, France, Georgia, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania , Luxembourg, Macedonia, Malta, Montenegro, Norway, Poland, Portugal, Russia, Romania, Serbia, Slovenia, Spain, Ukraine, Sweden, Switzerland.
Turkish Airlines planes can be used to reach CIS countries: Belarus, Moldova, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan.
Transatlantic flight with Turkish Airlines
Using the services of Turkish Airlines, you can fly across the Atlantic to North America(US and Canadian cities: Atlanta, Boston, Washington, Havana, Los Angeles, Miami, Montreal, New York, Panama, San Francisco, Toronto, Chicago and Houston) and in South America(Argentina, Brazil, Colombia, Panama, Cuba, Venezuela).
Eastern (Asian) direction Turkish Airlines includes flights to India, Indonesia, Japan, Korea, Malaysia, Singapore, Thailand, Maldives, Mongolia, Nepal, Pakistan, Sri Lanka, Bangladesh, China, Afghanistan, Vietnam, Philippines, Mongolia, Nepal, Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Syria, Saudi Arabia, UAE, Yemen.
Turkish Airlines planes fly to Africa, you can fly to the following countries of the African continent: Algeria, Angola, Benin, Burkina Faso, Egypt, Libya, Cameroon, Congo, Morocco, Djibouti, Ethiopia, Gabon, Ghana, Guinea, Ivory Coast, Kenya, Mali, Mauritania, Niger, Nigeria, Rwanda, Senegal, Somalia, Sudan, Seychelles, Sierra Leone, Tunisia, Tanzania, Uganda, South Africa.
The airline operates regular flights to cities of the Russian Federation: Voronezh, Yekaterinburg, Kazan, Krasnodar, Moscow, Novosibirsk, Rostov-on-Don, Samara, St. Petersburg, Sochi, Ufa. Turkish Airlines also operates direct charter flights from Russian cities to the resort of Antalya.
Airplanes of Turkish Airlines
As of July 2018, Turkish Airlines' fleet consists of 310 aircraft, with another 216 aircraft on order (they will join the company's fleet between 2018 and 2023). The entire fleet of Turkish Airlines aircraft is represented by aircraft of the world famous and reliable Airbus and Boeing brands:
- Airbus. Models: A319-100, A320-200, A321, A321neo, A330-200, A330-300, A340-300. The A321neo (91 aircraft) and A350-900 (25 aircraft) models have been ordered.
- Boeing. Models: 737-700, 737-800, 737-900ER, 777-300ER. The 737MAX8 (65 aircraft) and 737MAX9 (10 aircraft), as well as the 787-9 (25 aircraft) have been ordered.
Schemes of the aircraft cabins of the Turkish Airlines carrier can be viewed on the official website of the airline in Russian. And in the publications of our portal you can get acquainted with the placement of seats and the best places on board aircraft and Turkish Airlines, which often operate flights to Russian cities.
Boeing 737-800 Turkish Airlines
Classes of service
Turkish Airlines offers passengers 2 classes of service:
- Economy class. The seat backs recline 15 cm, there is a comfortable footrest, an adjustable headrest and a touch screen. During the flight, passengers are offered soft and hot drinks; on flights over 1 hour, hot meals are provided. For entertainment, 350 video programs and 600 music discs are available.
- Business Class. The chairs fold out into a horizontal bed 188 cm long. There are built-in massage modules, power supply, and a reading lamp. Meals on board are served in porcelain, the menu changes weekly and features gourmet dishes that have won the Skytrax Award for Best Flight Catering in Europe. At the airport, business passengers check in at a separate counter, board the plane last, and leave early. Increased baggage allowances are also provided.
In different airline aircraft models, as well as depending on the main flight route of the airliner, the placement of the “economy” and “business” cabins differs. Find out in advance information about the cabin layout of the aircraft you plan to fly in order to choose the best seats for a comfortable flight with Turkish Airlines.
Flight rules for passengers
On international flights of Turkish Airlines, the carriage rules luggage and hand luggage depend on the route direction and flight distance.
Most often, economy class passengers can carry baggage weighing up to 20 kg and hand luggage up to 8 kg free of charge. For business class, the free baggage allowance is 30 kg, hand luggage - 2 pieces of no more than 8 kg each.
The maximum permissible dimensions of luggage are 158 cm in total dimensions, weight - 32 kg; for hand luggage, the total sum of three dimensions should not exceed 118 cm (55 * 40 * 23 cm).
Can be transported in luggage sports equipment. On domestic flights 1 set of equipment for many sports (kayaking, golf) can be carried completely free of charge. Special tariffs established by the air carrier for the transportation of sports equipment to international flights, range from 30 to 60 euros. More information about the conditions for transporting equipment on board the aircraft can be found on the official website of Turkish Airlines in Russian.
Pregnant women from 28 to 35 weeks before the flight, a medical certificate is presented stating that there are no contraindications to flights, and women from the 36th week of pregnancy are not allowed on board the plane. 
For flights from small children Turkish Airlines has a system of discounts, separate check-in counters at airports, and special baby food on board. A baby stroller is carried on the plane free of charge.
The airline provides a paid service (from 7 to 12 years old) during the flight. You need to order the service and complete the necessary documents for such a child’s flight in advance.
Pets are approved for transportation and travel with Turkish Airlines comfortably and safely. Cats, dogs and some birds in cages are allowed into the aircraft cabin, provided that none of the flight passengers has provided a medical certificate indicating that they are allergic to the animals being transported. The permissible dimensions of the cage are 23*40*55 cm, and its weight together with the pet should not exceed 8 kg. It is also possible to transport animals in the luggage compartment of the aircraft. Due to international air travel regulations, some pets are not allowed on board, please check the list in advance.
The animal must have a veterinary certificate and passport, as well as other documents that may be needed at the destination.
You can find out more about all the nuances of transporting pets on board aircraft.
Miles and Smiles program (Miles&Smiles)
The Turkish Airlines Miles and Smiles program provides many benefits for frequent flyers, from award tickets to free upgrades.
Becoming a member of the program is very simple, you just need to fill out the Miles&Smiles membership form on the Turkish Airlines website. This is done absolutely free.
You can earn points by flying on Turkish Airlines and its partners (other Star Alliance airlines). The number of points will depend on the class of travel. You can also earn points when you spend with your Miles and Smiles card. And the miles accumulated on the Miles&Smiles credit card can be used to pay for tickets and other purchases. You can apply for a credit card on the airline's website.
You can earn miles in the Miles&Smiles program starting from your first trip. It is then possible to use them to obtain the following privileges:
- spend your miles on award tickets for domestic and international Turkish Airlines flights for yourself, family and friends;
- use your miles for a free upgrade;
- accumulate and spend miles with program partners;
- Use your miles to make purchases at Shop&Miles.
Turkish Airlines Miles&Smiles Cards
All Miles and Smiles program members receive privileged status and higher-class service: they book flights on the Turkish Airlines website or through the Turkish Airlines mobile app, use the Business class lounges and check-in counter for free (regardless of which class they fly), and enjoy increased free baggage allowance.
For more information about the program cards, see the airline’s official website in the section “How the Miles&Smiles program works.”
Checking in for a Turkish Airlines flight
The airline keeps up with the times and offers passengers online registration for the flight. This can be done on the airline’s website from a computer, tablet or smartphone, as well as using a mobile application. After completing the procedure on the website, you can send your boarding pass to your phone or print it yourself. Online check-in saves time by allowing you to arrive at the airport later and avoid queuing at the check-in counter. If you check-in online, you must arrive at the airport at least 1 hour before departure (for domestic flights) and at least 2 hours before departure (for international flights).
Online check-in begins 24 hours and ends 90 minutes before departure.
You can check in as usual at the airport. In this case, you should arrive early and remember that check-in at the airport ends 45 minutes before departure (for domestic flights) and 60 minutes (for international flights).
Some airports have self-service kiosks, with which you can register yourself and avoid queues at the counters. Passengers with electronic tickets can use the kiosks. To do this, you must do one of the following:
- insert your Miles&Smiles member card or bank card into the reader;
- enter the electronic ticket number;
- Dial the reservation code (PNR).
Self-check-in begins 12 hours before flight departure and ends 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. The self-service kiosks allow up to 8 people to register simultaneously with the same reservation code (PNR).
After printing their boarding pass at the self-service kiosk, passengers without luggage can proceed directly to the boarding gate. If you have luggage, you should check it in at the check-in counter and then proceed to boarding.
Always time it right - after checking in at the counter or self-service kiosk, you must be at the gate at least 20 minutes before any flight departs! At some airports, it may take some time to get to the gate. Late passengers will not be allowed to board the flight.
Turkish Airlines website
Turkish Airlines has a convenient and very informative official website; most of the information is translated into Russian, but there are also sections available only in English.
The site allows you to view routes (it is possible to filter destinations by topic of interest), book and purchase tickets online, choose a seat, order services on board (special meals, accompanying minor children, transportation of animals, etc.). Using the company's website, passengers can use bonus program points, book hotels and rent a car.
Turkish Airlines is the largest national air carrier in Europe. The organization is based at Ataturk Airport in Istanbul. The company's airliners fly to 276 destinations. The official website of Turkish Airlines in Russian contains all the information about the air carrier, including the telephone number +90-850-333-08-49 in Turkey and the telephone number of the company's representative office in Russia +7-800-700-61-61.
The history of Turkish Airlines began in 1933, and currently the air carrier is recognized as a leader in Europe in terms of quality and volume of flights. The dynamically developing airline offers passengers decent service, reasonable air ticket prices, and a convenient schedule of regular flights connecting 110 countries (more than two hundred cities).
How to buy a plane ticket
To buy a plane ticket, you can use the online booking form on the Internet resource of the official representative of Turkish Airlines at https://p.turkishairlines.com/ru-ru/. To book tickets, you need to enter the following information in the form provided:
- City of departure and arrival;
- Round trip flight time;
- Passenger category by age;
- Flight class of service.
After searching for a suitable option, the client confirms the ticket reservation by providing passport details. Payment through the online cash desk is possible with Visa and MasterCard bank cards. Bank account holders can pay for the ticket through the EDD system. Turkish Airlines does not accept other payment methods.
Reservation notification is sent to your email address. After this, it is enough to print a message that the ticket has been purchased, in order to avoid paperwork at the airport ground ticket offices. Online purchases must be made no later than four hours before takeoff.
Classes of service
On board Turkish Airlines you can use three classes of flight service:
- Inexpensive ticket in economy class - comfortable seats, good food on board, entertainment systems on international flights.
- Passengers traveling in business class have the opportunity to fly in a comfortable cabin. On long-distance flights, a chef's service, a varied menu and a selection of drinks are available. The passenger seat is adjustable and can be folded into a bed. Additionally, an entertainment system, Internet, USB connection, table and lamp are integrated.
- According to reviews, Turkish Airlines offers the best amenities when flying in a comfort class (first) cabin - increased distance between seats, better menu and selection of drinks on board, entertainment, Internet connection.
Estimated cost of air tickets
Tariffs for airline tickets depend on the flight category (international, transatlantic, transcontinental) and the selected class of service of the passenger. Approximate cost of round trip tickets to popular destinations, including taxes and fees:
- Moscow-Dubai – $332;
- Moscow-Paris – $222;
- Istanbul-Antalya – $71;
- Istanbul-Dusseldorf – $563;
- Moscow-Los Angeles – $368;
- Moscow-Amsterdam – $186;
- St. Petersburg-Miami – $460;
- St. Petersburg-Tokyo – $500.
Cheap one-way flights:
- Kyiv-Antalya – $75;
- Istanbul-Nakhchivan – $100;
- Bremen-Antalya – $112.
Turkish Airlines aircraft fly from 42 airports in Turkey, landing at Vnukovo, Sheremetyevo, Domodedovo, at airports in North and South America, Europe and Asia. Turkey has an advantageous geographical location, so the average flight time to fifty countries around the world is only three hours.
Turkish Airlines flight check-in online
Online check-in for a Turkish Airlines flight is possible via the Internet or directly at the airport. Passengers with children under two years of age and airline customers with checked baggage are required to check in at the airport. To check in for a flight online, you need to follow the link to the official website of the representative and follow the instructions:
- The online registration process starts one day before the plane's departure, but no later than 2 hours before the plane takes off - register in a timely manner.
- A maximum of four people can register for one ticket reservation at a time.
- When registering, you must enter your passport details, flight information and a reservation code that is sent by email.
- During the online check-in process, you can choose a seat in the cabin and check in your luggage.
The advantages of registering in the Online Check-In system are obvious: registration can be easily done directly from the office or home; after arriving at the airport, there is no need to go to the check-in counter, since the passenger prints out the boarding pass independently, which saves time and allows you to choose a seat on the plane.
The instructions for online registration include switching to the Online Check-In service, after which the passenger is asked to follow a simple algorithm: enter the first and last name in English. To start registration only for the mentioned passenger, you need to press E-Ticket (a thirteen-digit numeric expression in the “Ticket Number” column, which is in the passenger’s hands) or go to the booking directory (PNR is a six-digit alphabetic code on the ticket).
Russian language is not available during registration. It is necessary to check the box that the client has been warned about the need to store information about the reservation and e-ticket number for his own safety. After entering the data, the passenger clicks the “Continue” tab, which, if all actions are performed correctly, lights up green, and proceeds to selecting a seat in the cabin.
The service provides a detailed diagram of the seating arrangement. Use the mouse button to indicate the selected seat - the passenger's last name will appear above it. Next, the system will redirect the user to print the boarding pass. After pressing the Print button, it is no longer possible to change the selected seat on board. The passenger presents the printed ticket at the airport counter before boarding.
Important!
- Not all airports offer online registration; this information must be checked with the administration in advance.
- Regarding the booking rules, you need to know that you can refuse a ticket (cancel the reservation) no later than twelve hours before the flight departure, provided that the purchased ticket has not yet been issued.
- Refunds can be obtained in the country where the ticket was issued.
- There is a fine for returning a ticket.
- If your flight is less than 12 hours away, you can cancel your flight through the airline's service center. This applies to non-international flights. After the plane departs, the ticket price is not refunded.
Baggage and hand luggage rules
Turkish Airlines sets certain rules for passengers regarding the carriage of baggage and hand luggage. The requirements are quite strict and must be strictly followed.
Table 1. Free baggage allowance to European and Asian countries
Table 2. Free baggage allowance to North American countries (USA and Canada)
The maximum weight of hand luggage on a Turkish Airlines flight is always the same and does not depend on the direction and class of service of the flight.
Table 3. Weight allowance for free carry-on luggage
If a passenger wishes to carry more hand luggage, it will be placed in checked baggage with an additional charge at the company's current rate of six dollars for each additional kilogram. For any piece of luggage exceeding 32 kg, an additional payment must be made. For carrying bulky items in the cabin, you must pay the full cost of the flight ticket.
Turkish Airlines has strict rules regarding the contents of passengers' luggage. In particular, it is prohibited to transport cargo that threatens flight safety, flammable substances and liquids, suitcases with alarms and other items, a detailed list of which is available on the official website (). Here you can also find out the tariffs for paid luggage transportation, since the company’s prices change periodically. All transported items are subject to inspection at the airport.
Flight rules for certain categories of passengers
According to Turkish Airlines regulations, children under three years of age must travel accompanied by an adult. Infants under two days old are not allowed on the flight, and a certificate is required for a child two to seven days old. Children three to seven years old can fly under the supervision of airline employees without additional payment for the service. To put a child 7-12 years old on board, adult accompaniment is required until takeoff, and upon arrival at the destination, the minor passenger is met by parents, guardians, and authorized representatives.
Pregnant women over 28 weeks are not accepted on board. A woman with a shorter term must provide medical permission and a certificate of no contraindications to the flight. The permit is issued 1-7 days before travel. Passengers with disabilities board without a certificate or an accompanying person. Sick passengers present a certificate stating that they are not prohibited from flying on an airplane due to health reasons. Persons requiring special care must be accompanied by a companion and stretcher requests must be made 24 hours prior to flight departure. Passengers on transit flights with a waiting time in Istanbul of more than six hours are offered a free city tour. If the waiting time between flights exceeds 10 hours, economy class passengers receive a free hotel room, and customers traveling in business class in transit can count on a hotel room and transfer with a waiting time of 7 hours or more. When traveling with animals, you need to have a special permit on hand regarding vaccinations and the pet’s health status. In the cabin, animals weighing no more than 6 kg are transported in cages. Animals in transport luggage containers are charged at a rate per kilogram.
Meals on board the airliner
To ensure that the flight provides passengers with maximum comfort, Turkish Airlines offers food and drinks during the flight. The assortment depends on the class of service. Everyone is given cutlery and menus. The passenger can choose a meal from two to three courses; the volume of drinks consumed is not limited.
Table 4. Meals on board Turkish Airlines
Special meals for small children and other categories of passengers must be booked in advance. In terms of the quality and variety of in-flight meals, Turkish Airlines occupies one of the leading positions among air carriers. Passengers who are not satisfied with the classic menu can book special meals on board the aircraft.
Reservation and purchase of special dishes includes: children's, vegetarian, Asian, strict vegetarian, diabetic meals. You can order a menu low in fat, salt, protein, purine, lactose, or order non-spicy, kosher, Muslim, Hindu, oriental food. Passengers are offered a special menu for the special occasion with cake and champagne.
Air fleet of the company
Turkish Airlines' fleet consists of reliable, modern aircraft. The aircraft fleet includes 288 aircraft. The age of the “youngest” aircraft is several months, the average one is 6 years. The oldest airliner has been flying for 20 years. All aircraft are designed for medium-haul flights.
- The Turkish Airlines fleet includes two Boeing 737-700 aircraft (10 years each).
- The basis of the air fleet consists of 74 Boeing 737-800 aircraft, whose age ranges from 0 to 17.6 years.
- The fleet includes 16 Boeing 737-900 airliners, including a new one-year-old aircraft. The oldest aircraft in this category has been flying for less than five years.
- The list of comfortable airliners is completed by 33 Boeing 777-300 aircraft - ships no older than seven years.
The company's aircraft fleet is not limited to Boeings. Passengers can enjoy flights in the cabins of four Airbus A340-300 airliners (15.9-20 years old), thirty practically new Airbus A330-300 aircraft - airliners no older than six years. You can fly on one of 20 Airbus A330-200s, the oldest of which is no more than 14 years old. In addition, the airline's fleet includes 9 Airbus A321-200 aircraft and 29 Airbus A320-200 airliners (0.0-12.1 years old), and a Cargo cargo airliner. The company's aircraft carry from 150 to 200 passengers, depending on the aircraft model and class of service.
Passengers can purchase tickets online and reserve a seat on the aircraft by first viewing seating layouts. Detailed interior diagrams of Turkish Airlines aircraft are available for viewing when checking in for a flight. The diagrams are different for different airliner models. You can preview the Airbus and Boeing diagrams by following the link.
Miles&Smiles program
In order to increase the level of passenger confidence and attract new customers, Turkish Airlines is implementing the Miles&Smiles loyalty program. For each flight, passengers receive cumulative bonuses. All program participants have advantages when checking in for a flight, an advantageous position when being placed on the waiting list, and the opportunity to choose special in-flight meals.
Passengers under the Miles&Smiles loyalty program are assigned one of four levels from “Classic” to “Elite Plus”. Miles are accumulated when flying or participating in promotions of Turkish Airlines partner companies. Obtaining status allows you to purchase tickets cheaper, enjoy free flights, and provides advantages when servicing at ground ticket offices and choosing VIP lounges.
The Miles&Smiles program gives the right to buy business class tickets with a fifty percent discount for a companion passenger. Customers of the air carrier with an Elite Plus card have access to preferential bookings for economy class flights three days before departure, and business class flights two days before the flight. Program participants have the opportunity to carry additional baggage free of charge (10, 20, 25 kg), starting from the Classic Plus level.
Bonus points include flight miles and club miles earned on flights with partner airlines. Any passenger over two years of age can become a participant in the program. Clients with Elite Plus status receive the greatest benefits of flying cheaply; holders of Classic status have fewer privileges.
