Online check-in for a Nordwind airline flight. Nordwind Airlines. Rules for online check-in at Nordwind Airlines

Online registration allows you to register for the desired seat at a convenient time. The “Online check-in” service is additional and is provided upon the passenger’s agreement with the terms and conditions of the service.

Online registration conditions

1. Online check-in begins 24 hours and ends 1 hour before flight departure.

2. When completing online registration, the terms of the Seat Selection service apply.

3. You are traveling on regular and charter flights of NordStar Airlines from the cities indicated in the list:

Belgorod

Vladivostok

Ekaterinburg

Kemerovo

Krasnodar

Krasnoyarsk

Makhachkala

Mineral water

Nizhny Novgorod

Novokuznetsk

Novosibirsk

Norilsk

Rostov-on-Don

Saint Petersburg

Severo-Yeniseisk

Khabarovsk

1 Except for flights Y7-401, Y7-402, Y7-403, Y7-404

4. In the case of online check-in and the presence of baggage and hand luggage, the passenger must apply for their registration at the flight check-in counter at the airport of departure before the check-in time for the flight. Check-in for domestic flights ends 40 minutes before the flight departure time, for international flights 1 hour before the flight departure time.

5. You travel without animals.

Instructions for online registration

Passenger search

When checking in for a flight, you must indicate the passenger's last name and flight information, exactly as they are indicated in the itinerary - receipt of the electronic air ticket:

  1. Passenger's last name - indicate the passenger's last name as it is indicated on the ticket (first and middle names should not be entered).
  2. Ticket number - indicates the 13-digit ticket number of the registered passenger (for example: 4766110074598).
  3. Departure date - indicate the flight departure date in the format DD.MM.YYYY (for example, 12/12/2016) - use the “Calendar” element.
  4. Flight number - indicate the flight number in digital format (for example: 107).

After filling out the form, click on the button "Search for Passenger".

check-in

It is possible to check in for a flight provided that online check-in is available.

If several people are flying, add fellow travelers using the “Add Passenger” button. After filling in all the data, click "Proceed to online registration".

To view the selection of seats in the aircraft cabin, you must click on the button "Choosing a place" and in the block that appears, you should select a seat in the aircraft cabin.

Once a seat has been selected for all passengers, it is necessary to confirm that passengers have read the online check-in conditions and click on the button "Register".

Boarding pass

After successfully checking in for a flight, the passenger is taken to the “Boarding Pass” page. You can use your boarding pass:

  1. View and print - button "View boarding pass".
  2. Send by email – button “Send boarding passes by email”.

Changing the selected location after registration has been completed

It is not possible to select another seat in the aircraft cabin after successfully completed check-in.

Changing your seat is only possible at the departure airport.

Free baggage allowance

Checked baggage

The following free baggage allowance rules have been established:

  • when booking a tour from March 15, 2019 and later for departures from May 1, 2019:
    Economic- 1 place up to 15 kg
    Business- 1 place up to 30 kg
  • when booking a tour before March 15, 2019 and departing both before and after May 1, 2019:
    Economic- 1 place up to 20 kg
    Business- 1 place up to 30 kg

Hand luggage

The following carry-on baggage standards have been established for domestic and international routes:
maximum dimensions based on the sum of three dimensions and each dimension in particular do not exceed 115 cm (55x40x20 cm).

On certain routes and for certain fares there may be exceptions to the standard conditions of free baggage allowance. The passenger will be notified of them when booking transportation.

Combining two pieces of luggage into one is possible with a total weight of up to 30 kg.

Free baggage and hand luggage allowances apply to adult passengers, children from 2 to 12 years old and children under 2 years old with a seat provided. For children under 2 years of age traveling without a separate seat, only a free baggage allowance is allowed, which is 1 piece weighing no more than 10 kg and the sum of three dimensions no more than 203 cm. Hand luggage is not provided.

A passenger's belongings, regardless of their name and purpose, weighing more than 30 kg per piece, but less than 50 kg, are considered heavy luggage.

More information about baggage allowance can be found on the Nordwind Airlines website:
- hand luggage: https://nordwindairlines.ru/ru/baggage/hand-baggage
- luggage: https://nordwindairlines.ru/ru/baggage


Additional weighing of hand luggage - Cam Ranh (Vietnam)

Attention! Due to the ongoing problems with overweight hand luggage, additional weighing of hand luggage before boarding the plane was introduced, which is carried out on certified electronic scales. Only goods purchased in DUTY FREE stores, of which there are only 2 in the departure hall of Cam Ranh Airport, are not subject to re-weighing. These goods must be Packed in sealed polyethylene with appropriate symbols. Please note that in the departure area, in addition to official DUTY FREE stores, there are shops selling coffee, tea, souvenirs, etc.”


Information on baggage transportation on the company's official website.

Children's flight

The passenger has the right to carry a child under 2 years of age without providing a seat.

The ticket must indicate the child's date of birth. A passenger accompanying a child is required to present to the Airline (or an authorized agent) a document confirming the age of the child when purchasing a ticket and upon check-in. The airline (or its authorized agent) has the right to verify the age of the child. The age of the child is determined separately for each transportation segment.

Information on children's flights is on the company's official website.

Aircraft fleet

Airbus A321-200

The largest aircraft of the A320 family. The interior design is designed to provide increased comfort and is very popular among passengers. The A321 airliner is the most fuel-efficient narrow-body airliner in its class.

Characteristics

Airbus A330-200

Wide-body passenger aircraft from Airbus, designed for medium and long distances, equipped with two turbofan engines.

Characteristics

Boeing 737-800NG

The 737-800 airliner is known for its stability and efficiency. Equipped with high-tech engines.

Characteristics

Boeing 777-200ER

The 777-200 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.

Characteristics

Boeing 777-300ER

The 777-300 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.

Characteristics


Business class passenger service standard:

Nordwind Airlines (hereinafter referred to as Nordwind) began its history not so long ago, just 10 years ago. But during this time, the aircraft fleet grew from 3 to 22 aircraft, and the number of destinations from 6 to 200. The company is among the top 10 Russian airlines in terms of passenger turnover. The aircraft fleet consists of modern and comfortable aircraft that meet all safety requirements. The airline also pays great attention to the introduction of various innovations to improve the level of passenger service. The company's base airport is Sheremetyevo.

How does check-in for a flight take place?

The most convenient way to check in for a Nord Wind flight is online check-in. It is performed on any device from 24 to 1 hour before flight departure.

To register online, you must adhere to several conditions:
availability of an electronic ticket;
The departure airport is located in Russia, the CIS and Antalya;
no special transportation conditions are required;
you do not order additional services that need to be issued directly at the airport;
carry-on luggage corresponds in size and weight; it, as well as luggage, meets the requirements for safe transportation of luggage.

The advantages of electronic registration are obvious: time savings and ease of implementation.

What is the price?

Registration for a Nord Wind flight is paid, or rather not the registration itself, but the choice of a seat on the plane. There is no free seat selection on flights of this airline since November 2017. Even when checking in at the airport.

The cost of choosing a seat is influenced by such parameters as class of service, type of seat placement on board and the zone (distance) of the flight.
As a pleasant bonus, when choosing a seat, the company’s website provides information about how intensely the sun will shine through the window on one side or another and for how long during the flight. This allows you to decide on a place on the sunny or more shaded side.

To complete online registration you need to have the following information:
1. The passenger's last name must match that indicated on the electronic ticket.
2. The electronic ticket number must be entered without spaces and contain 13 digits.
3. Flight departure date - you can enter it in the appropriate format yourself or using the built-in calendar.
4. Departure flight number, entered without airline code. Four-digit for an international charter flight and three-digit for regular flights within the Russian Federation and the CIS.

It is also possible to register other passengers up to 9 people online. After filling out all the necessary data, selecting a location, and ordering additional services, the registration process is completed. After this, you need to print your boarding pass or, if this is not possible, do this by contacting the check-in counter at the airport.

Mandatory documents that will need to be presented at the departure airport: passport and boarding pass on paper.

Registration for a company charter flight follows a similar procedure, but it begins from the moment the tour operator provides the passenger lists for this flight.

The classic airport check-in procedure is also available.

Even if you have taken advantage of the option to check in online, still arrive at your departure airport for the required procedures in advance, approximately 40-60 minutes in advance.

Carry-on baggage rules

According to the airline, as of May 1, 2019, the size of hand luggage for charter destinations will be:

Free baggage and hand luggage allowances on regular flights from May 1, 2019

Service class Brand Booking class Hand luggage
1 place 55x40x20=115 cm
Baggage
1 place less than 203 cm
Economy Promo 1 place up to 5 kg -
Sightseeing Y, K, L, M, N, B, H, Q, T, V, X, G, A, O, P, R, E 1 place up to 5 kg 1 place up to 15 kg*
Optimum Y, K, L, M, N, B, H, Q, T, V, X, G, A, O, P, R, E 1 place up to 5 kg 1 place up to 15 kg*
Comfort Promo S,W 2 pieces of 5 kg 1 place up to 20 kg
Sightseeing S,W 1 place up to 5 kg 1 place up to 20 kg
Optimum S,W 2 pieces of 5 kg 2 pieces of 20 kg
Business Promo C, D, Z 2 pieces of 5 kg 1 place up to 20 kg
Sightseeing C, D, Z 1 place up to 5 kg 1 place up to 30 kg
Optimum C, D, Z 2 pieces of 5 kg 2 pieces of 20 kg

* 1 piece up to 15 kg for flights departing from 05/01/19. An exception for routes between Russia and Uzbekistan, Tajikistan, Armenia and Azerbaijan – 1 piece up to 20 kg.

  • You can check in for your flight from home or office;
  • You choose a seat that is convenient for you in the aircraft cabin;
  • You print your boarding pass yourself;

Web registration conditions:

Web check-in for a flight is only possible on a paid basis.

You can complete the Web registration procedure only in conjunction with the purchase of the “Comfort” or “Seat Selection” service.

Web check-in for codeshare* partner flights is not available.

Web check-in is available for regular and charter flights of Nordavia-RA JSC from the following cities:

CityAirport Web registration
Anapa (Vityazevo) Available
Arkhangelsk (Talagi) Available
Astrakhan(Astrakhan airport) Available
Baku (Heydar Aliyev International Airport) Available
Belgorod (Belgorod Airport) Available
Volgograd (Gumrak) Available
Voronezh (Voronezh Airport) Available
Gelendzhik (Gelendzhik Airport) Available
Grozny (Grozny Airport) Available
Yerevan (Zvartnots Airport) Available
Ivanovo (Ivanovo-Yuzhny Airport) Available
Kaliningrad (Khrabrovo) Available
Makhachkala (Uytash) Available
Moscow (Domodedovo) Available
Murmansk (Murmashi) Available
Nalchik (Nalchik Airport) Available
Naryan-Mar (Naryan-Mar Airport) Available
Nizhnekamsk (Begishevo Airport) Available
Nizhny Novgorod (Strigino) Available
Novosibirsk (Tolmachevo) Available
Omsk (Omsk-Central) Available
Orenburg (Orenburg Airport) Available
Orsk (Orsk Airport) Available
Rostov-on-Don (Rostov-on-Don Airport) Available
Samara (Kurumoch) Available
St. Petersburg (Pulkovo) Available
Simferopol (Simferopol Airport) Available
Stavropol (Stavropol Airport) Available
Sochi (Adler) Available
Syktyvkar (Syktyvkar Airport) Available
Tbilisi (Tbilisi Airport) Available
Ulan-Ude (Baikal Airport) Available
Ufa (Ufa Airport) Available
Cheboksary (Cheboksary Airport) Available
Chelyabinsk (Chelyabinsk Airport) Available
Yaroslavl(Tunoshna Airport) Available
Airports where Web Check-in is not available
Amderma (Amderma Airport) Not available
Batumi(Batumi Airport) Not available
Vladikavkaz(Vladikavkaz Airport) Not available
Kazan (Kazan Airport) Not available
Minsk (Minsk Airport) Not available
Mineralnye Vody (Mineralnye Vody Airport) Not available
Solovki (Solovki Airport) Not available
Oslo (Oslo Airport) Not available
  • Web check-in begins 24 hours before and ends 3 hours before flight departure (With the exception of flights from Moscow, for such flights web check-in closes 6 hours before departure);
  • Web check-in is available to passengers who have issued an electronic ticket in economy class;
  • Web check-in is available for passengers traveling without pets;
  • Web registration not available for passengers requiring additional services, such as accompanying people with disabilities, accompanying a child without parents, etc.

*Code sharing (joint operation of flights) - a form of cooperation between airlines, when sales to the same route are carried out by two or more carriers under their own code. In this case, one of the airlines directly operates the flight, and the other airline is a partner on the route.

IMPORTANT!

If you are traveling without baggage, and the size and weight of your hand luggage correspond to the carry-on baggage allowance of Nordavia-RA JSC, you need to go to the check-in counter at the airport of departure out of turn to receive a “hand baggage” tag. Having a printed boarding pass in hand, go to the special control area to undergo the security screening procedure and then to the boarding gate on board the aircraft.

Pay attention to the main dangerous substances and items prohibited from being carried on board the aircraft by passengers in checked baggage and hand luggage.

You can check in your luggage at the check-in counter of your flight at the airport of departure no later than 50 minutes before the flight departure. Please pay your attention to baggage allowance. If your baggage in weight or dimensions exceeds the free baggage allowance, you will need to pay for the transportation of excess baggage according to the rules established by the Airline.

If you are traveling in a group of more than 9 people, please contact the airport check-in counter.

Please note the start and end times of check-in at the airport. Do not forget that at the airport you need to go through security control, and during international transport - border and customs formalities. Calculate your arrival at the airport taking into account the time required to complete all mandatory pre-flight procedures. Boarding begins 40 minutes before flight departure.

If for some reason you were unable to print your boarding pass, please contact any of the check-in counters for your flight at the airport, but no later than 50 minutes before the flight departure.

In order to ensure flight safety, the Airline reserves the right to change the seat you have chosen on board the aircraft upon receipt of your boarding pass or on board the aircraft at the direction of the pilot-in-command, without prior notice to the passenger.