Free baggage allowance
Checked baggage
The following free baggage allowance rules have been established:
- when booking a tour from March 15, 2019 and later for departures from May 1, 2019:
Economic- 1 place up to 15 kg
Business- 1 place up to 30 kg - when booking a tour before March 15, 2019 and departing both before and after May 1, 2019:
Economic- 1 place up to 20 kg
Business- 1 place up to 30 kg
Hand luggage
The following carry-on baggage standards have been established for domestic and international routes:
maximum dimensions based on the sum of three dimensions and each dimension in particular do not exceed 115 cm (55x40x20 cm).
On certain routes and for certain fares there may be exceptions to the standard conditions of free baggage allowance. The passenger will be notified of them when booking transportation.
Combining two pieces of luggage into one is possible with a total weight of up to 30 kg.
Free baggage and hand luggage allowances apply to adult passengers, children from 2 to 12 years old and children under 2 years old with a seat provided. For children under 2 years of age traveling without a separate seat, only a free baggage allowance is allowed, which is 1 piece weighing no more than 10 kg and the sum of three dimensions no more than 203 cm. Hand luggage is not provided.
A passenger's belongings, regardless of their name and purpose, weighing more than 30 kg per piece, but less than 50 kg, are considered heavy luggage.
More information about baggage allowance can be found on the Nordwind Airlines website:
- hand luggage: https://nordwindairlines.ru/ru/baggage/hand-baggage
- luggage: https://nordwindairlines.ru/ru/baggage
Additional weighing of hand luggage - Cam Ranh (Vietnam)
Attention! Due to the ongoing problems with overweight hand luggage, additional weighing of hand luggage before boarding the plane was introduced, which is carried out on certified electronic scales. Only goods purchased in DUTY FREE stores, of which there are only 2 in the departure hall of Cam Ranh Airport, are not subject to re-weighing. These goods must be Packed in sealed polyethylene with appropriate symbols. Please note that in the departure area, in addition to official DUTY FREE stores, there are shops selling coffee, tea, souvenirs, etc.”
Information on baggage transportation on the company's official website.
Children's flight
The passenger has the right to carry a child under 2 years of age without providing a seat.
The ticket must indicate the child's date of birth. A passenger accompanying a child is required to present to the Airline (or an authorized agent) a document confirming the age of the child when purchasing a ticket and upon check-in. The airline (or its authorized agent) has the right to verify the age of the child. The age of the child is determined separately for each transportation segment.
Information on children's flights is on the company's official website.
Aircraft fleet
Airbus A321-200
The largest aircraft of the A320 family. The interior design is designed to provide increased comfort and is very popular among passengers. The A321 airliner is the most fuel-efficient narrow-body airliner in its class.
CharacteristicsAirbus A330-200
Wide-body passenger aircraft from Airbus, designed for medium and long distances, equipped with two turbofan engines.
Boeing 737-800NG
The 737-800 airliner is known for its stability and efficiency. Equipped with high-tech engines.
Boeing 777-200ER
The 777-200 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.
Boeing 777-300ER
The 777-300 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.
Business class passenger service standard:
In the frantic pace of modern life, we all try to find ways to save time. Waiting in line at the check-in desk at the airport is one of the most senseless wastes of a valuable resource, but fortunately, airlines have taken care of their passengers by developing an online check-in service. Nord Wind was no exception.
For preliminary registration you will need no more than 5 minutes if you follow our instructions.
Advantages of online check-in for Nord wind Airlines flights
Many people still avoid using this service, which is convenient in every sense, and in vain. By registering for a Northern Wind flight online, you receive many pleasant bonuses:
- There is no need to set aside 2-3 hours for arriving at the airport early.
- There's no need to wait in line at the reception desk - instead, you can complete the same procedure in the comfort of your own home in a couple of minutes, or you can check in online between business meetings using your smartphone.
- You can choose your own seats on the Nord Wind aircraft based on your own preferences.
- Online check-in comes in handy in situations where you realize that you cannot get to the airport in time for the usual procedure.
Instructions for electronic check-in for flights
To quickly check-in for a NordWinda flight online using your ticket number, simply use our detailed instructions. Prepare a receipt sent to your email after booking your ticket.
Go to the official website of Nordwind Airlines at http://nordwindairlines.ru/ru. In the menu on the left, click on the “Online registration” tab.
In the window that opens on the right, enter:
- Departure airport;
- The passenger's last name as it is printed on the ticket;
- Flight number (consists of letters and numbers);
- Airplane departure date in the format DD.MM.YYYY, or use the electronic calendar;
- Type of documents (ticket);
- Ticket number (reservation number), consisting of numbers.
After filling out all the points and clicking the “Register” button, the program will find your ticket in the database and approve the registration.
If there is a special icon next to your flight, indicating that the service is already available, you can continue the procedure. Select:
- A passenger from the list of available persons;
- Space in the cabin.
Click the "Register" button again.
After completing the procedure, you need to print your boarding pass - you will need it when checking in at the airport. To do this, you need to click on the “Boarding Pass” button - the printing function will be available only if you have completed the registration procedure correctly.
Nordwind online registration rules
On the official website of Nord Wind you can find out not only the flight schedule, but also the rules for online check-in. To avoid problems, you should familiarize yourself with them in advance:
- Only passengers who have an electronic ticket can check in online.
- You can check in through the online service only during a limited period of time: it begins one day and ends four hours before departure.
- If you plan to take pets on board a Nord aircraft, or you need additional services (accompanying disabled people or children), you will have to use the traditional registration procedure.
- If you have luggage with you, you will still have to go to the check-in counter before the flight.
Despite saving time on registration, before the flight you should not forget about the need for other mandatory procedures, such as security control and customs checks when flying abroad. Therefore, North Wind Airlines recommends arriving at the airport 30-40 minutes before departure.
Check in for your flight from home or office
All you need is a computer or mobile device
You choose a comfortable seat in the aircraft cabin yourself
In accordance with the terms of the “Seat Selection” service
Avoid queuing at the reception desk
Use your mobile boarding pass to go through security (not available at all airports)
Conditions for online registration
- You are traveling on Nordwind Airlines' own flights (N4)
- No more than 24 hours and no less than 1 * hour before flight departure. * For flights departing from foreign airports in the Russian Federation - 4 hours (except for Antalya, Yerevan, Cam Ranh, Cancun)
- You are flying without animals, weapons or luggage in the passenger seat
- You don't need special services. For example: accompanying people with disabilities, accompanying a child without parents, and others
- There are no prohibited items or substances in your checked or carry-on luggage
How to register online?
- Step 1
Search for passengers
In the form, please indicate the passenger's last name and ticket number. After that, click on the “Search” button. If several people are flying, add fellow travelers using the “Add Passenger” button. After filling in all the data, click “Proceed to online registration”.
- Step 2
check-in
At the check-in stage, you can choose a seat in the aircraft cabin and order additional services. After selecting the required services, click on the “Register” button.
- Step 3
Payment for additional services
Pay for additional services selected at the previous stage. When paying, please provide a current phone number and email address. This is necessary to send you a payment receipt.
- Step 4
Receiving your boarding pass
Receive and print your boarding pass. You will need it to go through security and when boarding the plane. If it is not possible to print your boarding pass, do so at the airport check-in counter.
Transfer passengers
When traveling on transfer flights, you must remember that check-in for a flight for each individual section opens 24 hours in advance and ends 1 hour before the departure of the flight in this direction.
If, when completing online check-in, there are more than 24 hours left before the departure time of the second flight, check-in will only be available for the first leg of the route.
For your convenience you can:
- Use the online check-in service in stages for each flight (in accordance with the start and end period of online check-in for a given flight)
- Use the online check-in service at the same time for all flights in the route (during the period coinciding with the period of online check-in for both flights in the route)
Mobile boarding pass
On flights departing from:
– Sheremetyevo Airport (Moscow), domestic and international destinations;
– Pashkovsky Airport (Krasnodar), domestic routes;
– other airports, we recommend checking the possibility at the departure airport help desk;
When passing through pre-flight inspection, at passport control, at the boarding gate and on board the aircraft, it is enough to present your boarding pass on the screen of your portable device.
To do this you should:
- Save your boarding pass in your device's memory in case you don't have Internet access
- Make sure your electronic device has sufficient battery power
Additional Information
- On flights operated under a code-share agreement with Pegas Fly, online check-in is not available.
- Upon arrival at the airport, the passenger is required to present all baggage, hand luggage and personal items to the check-in counter for weighing and check-in.
- Online check-in for fares: “Light Economy”, “Optimum Economy”, as well as for passengers of charter flights, is available upon ordering the “Seat selection” service. If you do not need the online check-in service, you can use the standard check-in procedure at departure airports.
- You can familiarize yourself with the rules for carrying checked and excess baggage.
- Even when completing online check-in, remember the time required to complete all mandatory pre-flight procedures (security control, and for international transport, customs formalities). It is recommended to arrive at the airport early!
- If, after completing the online check-in procedure, you need to change or return your air ticket, you must cancel the check-in by contacting the airline's contact center no later than 40 minutes before the flight departure.
- For flight safety reasons, the airline reserves the right to change the seat you have chosen on board the aircraft at the direction of the aircraft commander.
- For passengers with Hahn Air (H1) tickets, online check-in is not available.
- On some foreign destinations, after completing online check-in, the passenger will be notified of the need to go to the check-in counter at the airport to receive a boarding pass of the standard form established by the airport.
- Check-in for a flight using self-check-in kiosks located at airports is available to passengers who have previously purchased the “Seat Selection” service.
Nordwind Airlines is a Russian air carrier that began operations in 2008. In Russian, its name sounds like “Nordwind Airlines”, the owner is the limited liability company “Northern Wind”.
general information
The airline is a “daughter” of the well-known Pegasus and is based in the capital’s Sheremetyevo.
Over ten years of Nord Wind's operation, started with three air gardens and 6 routes, significantly increased its fleet, equipping it with modern airbuses and Boeings, including those designed for ultra-long flights (more than 10 thousand km), and also expanded the geography of flight destinations.
Focusing its activities on the comfort and safety of passengers, continuous improvement and development, the company, originally founded to carry out charter flights to popular foreign resorts, since 2016 began to gradually add regular flights to its flight schedule - both domestic and international.
Company board
Today, North Wind is one of the top 10 largest air carriers in terms of passenger turnover, flying to 85 destinations: Israel, Vietnam, Turkey, Morocco, Phuket, Greece, Spain, Italy, Egypt and many others, and is working to constantly increase this number .
Nord Wind organizes regular flights from such administrative centers as Moscow, St. Petersburg, Belgorod, Anapa, Yakutsk, Krasnoyarsk, Yekaterinburg, Voronezh, Novosibirsk, Omsk, Volgograd, Sochi, Ufa, Simferopol, Chelyabinsk and more than 20 cities, performing at least a hundred flights daily.
Check-in rules
The principles of operation of air transport differ significantly from the procedure for traveling on buses, trains or even ferries - simply purchasing a ticket and having it with you during boarding is not enough, you need to arrive at the departure point in advance and go through the mandatory check-in procedure for the flight, without which passengers simply will not be allowed on board. board the aircraft, and by “in advance” we mean at least two to three hours. At the same time, you still have to stand in line, often quite long.
Note! Typically, most passengers check in at the airport, where special counters and kiosks are provided for this purpose for an independent procedure, but in both cases you will most likely have to spend at least 40 minutes - an hour, not to mention the fact that a whole hour standing, especially with suitcases, bags and small children - a very dubious pleasure.
After checking in, the passenger receives a boarding pass with the number of the seat allocated to him in the aircraft cabin. Of course, you can ask the check-in employee for a specific place - near a window or aisle, depending on the individual preferences of the traveler, but it is not at all a fact that they will meet him halfway, and often the desired places may simply no longer be available. This is especially offensive if the passenger gets seasick and feels uncomfortable while flying in the rear of the plane, or if a family (a large group) is flying and everyone wants to sit together, and not at different ends of the cabin.
There are often cases when late passengers have conflict situations - for example, a mother and child want to sit next to each other, and they would certainly accommodate her, but there are only two/three/four empty seats left, and all of them are several rows apart from each other.
Airport check-in counters
To avoid such unpleasant moments and not be nervous on the way to the airport, there is a great way to save your time and maintain peace of mind - electronic check-in.
It has undeniable advantages over the usual one, allowing you to avoid all the problems described above:
- You can register from your home or office any time after registration opens, while lying on the couch, sitting with a cup of your favorite coffee, or during a break between meetings.
- You can choose the best free seats in the aircraft cabin or purchase paid ones - for example, with increased legroom . This is an excellent opportunity, since bad seats can significantly spoil the impression of a flight, especially an overnight or long one: queues will form near the rows close to the toilet, there may be shaking at the end of the cabin and all the sounds and smells of the kitchen will be heard.
- There is no need to arrive at the airport several hours in advance - an hour and a half is enough, since the passenger is already on the general boarding list, or even less if there is no need to check in luggage. In this case, it is enough to arrive in such a way as to go through passport control and proceed to the boarding gate. This possibility is especially relevant when there is a possibility of being late for the plane - during connecting flights, train delays (in the case of non-resident passengers) and many other cases. Many passengers flying from Moscow and not living in the capital are often forced to wait much longer than necessary: when choosing a train/bus, they will prefer not the one that arrives three to four hours before departure, but the one that provides a reserve of 7 hours -8, or even more hours, since an intermediate ideal option can be found quite rarely. On line registration can successfully solve this problem.
Of course, this procedure also has some disadvantages:
- When not all luxury seats have been purchased, passengers with children or those checking in among the latter can be accommodated in them without additional payment - the paying seat neighbors will, of course, be offended. But if there is no fear of taking the risk of flying in a bad place or not flying at all (no one has canceled the possibility of overbooking), then you can successfully use this chance.
- If you have luggage, you will still have to check it in (often at common counters), since luggage tags are of a strictly established type and you cannot print them yourself at home.
Some large air terminals are equipped with special baggage collection points (Drop Off Luggage), where you can check in your own suitcases and leave them for loading on board, having pasted all the necessary tags printed on them automatically. In these same machines you can make an additional payment for excess. The queue there will be much shorter than at regular counters.
Note! This option is available only after completing electronic check-in for the flight!
Self-service baggage drop-off counter.
There are also airports where there are practically no usual check-in counters, but at the same time there are many points where check-in of passengers and baggage is carried out automatically.
Attention! In any case, baggage must be checked in no later than check-in for the desired flight is completed.
But no matter how much the listed disadvantages overshadow the advantages, there are still many more of the latter.
The most common reason for not using online registration is that many people simply don’t know about it.
Meanwhile, airlines always encourage such a convenient option as it significantly reduces their costs. Passengers also benefit in this situation - the procedure allows you to save up to several hours of precious time.
Attention! Electronic check-in is available for all charter and scheduled flights departing from airports in Russia and the CIS countries.
After passing it, the airline recommends arriving at the airport at least an hour and a half in advance if you need to check in your luggage and check in hand luggage, and at least an hour in advance if you are traveling lightly, since boarding ends 20 minutes before the scheduled departure time .
How to check in for a flight online. Reservations
To check in for a plane online, you just need to know the parameters of your reservation (assigned when purchasing a ticket) and have access to the Internet.
Electronic check-in for a flight on the official website of North Wind Airlines begins a day before departure and ends 3 hours before it; it is very simple and rarely takes more than five minutes.
You can check in at the airport no earlier than 6 hours before the departure of an international flight and 3 hours before a charter flight. The procedure is completed in 50 minutes. before departure.
Note! Passengers who do not check in within the designated period are considered late and are not allowed on the flight!
Check-in for a Nord Wind flight online check-in begins by logging on to the company’s website and searching for all the necessary data in the itinerary receipt of the electronic ticket.
Electronic ticket itinerary receipt
To search for your reservation, you must enter the passenger's last name as it appears on the ticket, ticket and flight number, date and airport of departure. If a company is flying, add fellow travelers using the “Add Passenger” button.
Passenger data entry
After entering your personal data, you can proceed to selecting seats on the plane: in the tab there will be a layout of the cabin of the airliner that is planned for the flight. On the map of places you need to mark with a mouse click any of the places you like from those available for selection. Seats that are already reserved or blocked by the carrier (first rows and near emergency exits) are highlighted in gray; free ones are highlighted in other colors.
Selection of seats
There is a fee for selecting locations from this translator. Economy class prices are as follows:
- on flights within the European part of the country, west and east of the Urals - 300 rubles* for regular seats, 500 rubles* for preferred seats (second, third and fourth rows of the cabin), 1000 rubles* for comfortable seats (with increased legroom - 1st row of the cabin and seats near emergency exits);
- on other, longer domestic flights, choosing your favorite seat will cost from 500 rubles* to 1500 rubles*
- on international flights - from 10 euros* to 75 euros.*
In comfort class prices will be as follows:
- within the European part of the country, to the west and east of the Urals - 1300 rubles* for preferred seats, 2000 rubles* for comfortable ones;
- on other, longer domestic flights, choosing your favorite seat will cost from 1,800 rubles* to 2,500 rubles*
- international - from 25 euros* to 100 euros.*
Business class with similar flight parameters will cost:
- within the European part of the country, to the west and east of the Urals - 1500 rubles* for preferred seats, 2500 rubles* for comfortable ones;
- on other, longer domestic flights, choosing your favorite seat will cost from 2,000 rubles* to 3,000 rubles*
- international - from 30 euros* to 120 euros.*
At the same stage, you can order additional paid services and enter your privilege club card number.
Note! The airline does not guarantee that the passenger will be given the seat that was chosen during check-in for a number of reasons: for example, the flight may be made by another board, or at the request of the security service, but this does not happen often.
After clicking the “complete” button, you need to print your boarding pass or save it on your computer/mobile device so you can print it later.
Registration stages
Receiving your boarding pass is the final stage of check-in. The easiest way is to print it on your home or office printer immediately after completing the registration procedure.
If you don’t have a printer at hand, you can get a coupon at the registration counters. Many airports also have the option to print it at self-check-in kiosks or terminal service centers.
Note! If you check in using a mobile device, you can print out your boarding pass using special devices by attaching a phone display with a QR code of the ticket to their reader.
The ticket contains information about the boarding gate number, the start time of boarding the aircraft and the passenger’s seat in the cabin.
If there is no need to check in your luggage, you can take it straight to boarding, having gone through passport control and the inspection procedure.
Boarding pass.
It may look slightly different depending on whether it was printed on a regular A4 printer, a check-in kiosk or handed out at a counter.
Additional Information! Today, seats in the aircraft cabin can be selected when ordering a ticket, after booking in the “my ticket” section of your personal account and when checking in online or at the airport.
Mobile registration
This means registration using a mobile device. The difference between this type of check-in is that after completion, the boarding pass is displayed on the display of the mobile device. You can save it in photo format or send it to yourself by e-mail. When boarding, just show the airline staff the pass on your phone screen.
The general algorithm of actions is the same as when registering using a PC.
Nordwind Airlines mobile application at the moment not yet.
Restrictions when registering online
For all its convenience and simplicity, online registration still has a number of limitations.
According to the general rules of the “North Wind”, it can be used if:
- the flight is carried out by Nordwind’s own flights;
- there is no more than a day left before departure and at least four hours for international flights departing to the Russian Federation (except Yerevan and Antalya) and one hour for those departing from Russia;
- There are no plans to transport weapons, pets or luggage in a separate place in the cabin.
Attention! It should be borne in mind that electronic check-in is prohibited at a number of departure airports (Tehran, Aktau and some others), and also that the company allocates a certain number of seats for it.
For a number of Promo tariffs (economy, comfort and business) and charters, the option is available only in case of simultaneous purchase of the seat selection service.
Thus, the opportunity to independently check in for a flight is one of those pleasant bonuses that the airline offers its passengers and which, without a doubt, should be used to make your flight and its anticipation as comfortable as possible.
*All prices are current as of July 2018.
Life is accompanied by an eternal rush. People are always in a hurry to get somewhere, so they are looking for ways where and how to gain extra time. It is known that time is wasted in the queue at the check-in department of the airport terminal, during which you can manage to do a lot of other useful things.
Therefore, air carriers worried about their customers and launched an online flight registration platform. Charter company Nordwind Airlines, based in Sheremetyevo, has integrated a remote service. Online check-in for the Nord Wind flight It's free and only takes 5 minutes. - you just need to follow the steps according to the web instructions.
Advantages of web check-in for Nord Wind flights
Most people ignore this type of registration. But in vain - after all, when purchasing a ticket for Nordwind Airlines flights online, you can save time and gain useful experience:
- There is no need to go to the airport in advance. You can spend longer with your loved ones or solve several important matters.
- No more long lines at the check-in counter. With the help of the Internet, registration is carried out at home, with a cup of tea, or in pauses between tasks.
- With a web ticket, the tourist chooses the place that suits him best.
For travelers who are late for the airport, checking in for a North Wind airline flight using an electronic ticket will be the best solution while the taxi is on the way to the airport.
How to complete the online procedure
The following algorithm of actions will help you quickly and efficiently complete online check-in for a Nord Wind flight. First, the receipt received by e-mail upon completion of the ticket booking is opened, then the instructions are followed. To get started, go to the official website of Nordwind Airlines at the link nordwindairlines.ru. After this, click on the “Online registration” section.
A window will appear: here you need to enter information about the passenger, namely:
- departure airport;
- the traveler's surname indicated on the air ticket;
- flight number, number, document name and air ticket number.
After all online registration data has been entered and double-checked, the “Register” button is pressed. Then the system will find the ticket in the database, and the traveler will be successfully registered.
The icon next to the Nord flight of interest shows that the service is active and you can continue the steps.
All that remains is to choose:
- passenger on the proposed list;
- space in the cabin;
- then just click the “Register” button.
After completing web check-in, you should print your boarding pass, as a paper document will be needed at the airport. To transfer to paper, you need to click the “Print coupon” button. If all the rules for registration are followed, then at this step the procedure is completed.
Rules for online check-in at Nordwind Airlines
The company’s official website publishes not only aircraft departure times, but also instructions on how to check in for a Nordwind Airlines flight and what exceptions there are.
It would be better to get acquainted with the data in advance to avoid difficulties:
- Only those airline customers who have their boarding pass can complete web check-in for a plane ticket;
- online check-in has a limited period of validity, begins one day before departure and ends 4 hours before departure;
- if you have animals, the web method is not available, you will have to go through the standard check-in procedure at the airport terminal;
- If you have luggage with you, the tourist needs to go to the check-in counter to check it in.
Despite electronic check-in, you must arrive at the airport in advance, preferably 40 minutes before the plane’s departure. The remaining pre-flight activities are customs checks and security controls.
