Tours to the Diamond Bay Resort & Spa. Diamond Bay Resort & Spa in Nha Trang (Vietnam) Cheap flights to Vietnam

Agreement on the processing of personal data

Site rules

Text of the agreement

I hereby provide my consent to the processing of Media Travel Advertising LLC (TIN 7705523242, OGRN 1127747058450, legal address: 115093, Moscow, 1st Shchipkovsky lane, 1) of my personal data and confirm that by giving such consent, I act of my own will and in my own interest. In accordance with the Federal Law of July 27, 2006 No. 152-FZ “On Personal Data,” I agree to provide information related to my personality: my last name, first name, patronymic, residential address, position, contact phone number, email address. Or, if I am a legal representative of a legal entity, I agree to provide information related to the details of the legal entity: name, legal address, types of activities, name and full name of the executive body. In the case of providing personal data of third parties, I confirm that I have received the consent of third parties, in whose interests I act, to process their personal data, including: collection, systematization, accumulation, storage, clarification (updating or changing), use , distribution (including transfer), depersonalization, blocking, destruction, as well as carrying out any other actions with personal data in accordance with current legislation.

I give consent to the processing of personal data in order to receive services provided by Media Travel Advertising LLC.

I express my consent to carry out the following actions with all specified personal data: collection, systematization, accumulation, storage, clarification (updating or changing), use, distribution (including transfer), depersonalization, blocking, destruction, as well as the implementation of any other actions with personal data in accordance with current legislation. Data processing can be carried out using automation tools or without their use (with non-automatic processing).

When processing personal data, Media Travel Advertising LLC is not limited in the use of methods for processing it.

I hereby acknowledge and confirm that, if necessary, Media Travel Advertising LLC has the right to provide my personal data to achieve the above-mentioned purposes to a third party, including when engaging third parties to provide services for these purposes. Such third parties have the right to process personal data on the basis of this consent and to notify me about service rates, special promotions and site offers. Information is provided by telephone and/or email. I understand that by placing a “V” or “X” in the box to the left and clicking the “Continue” button or the “Agree” button below this agreement, I agree in writing to the terms and conditions described previously.

Agree

What is personal data

Personal data - contact information, as well as information identifying an individual left by the user on the project.

Why is consent required for the processing of personal data required?

152-FZ “On Personal Data” in Article 9, paragraph 4 indicates the need to obtain “the written consent of the subject of personal data to process his personal data.” The same law clarifies that the information provided is confidential. The activities of organizations that register users without obtaining such consent are illegal.

Read the law on the official website of the President of the Russian Federation

The luxurious Diamond Bay Resort & Spa is located in the south of Nha Trang on a private bay. The hotel is surrounded by tropical gardens. It features a swimming pool, private beach and free Wi-Fi.

One of the most popular hotels in Nha Trang. The hotel is divided into three zones: Sapphire (the zone is located by the pool), Ruby (away from the pool), as well as a zone with three-story blocks located behind the Sapphire zone. The hotel is surrounded by tropical gardens and has a tennis court and swimming pool. Guests can enjoy Vietnamese and international dishes. The restaurant serves local and international dishes for lunch and dinner.

Built: 2008

Restored: 2011

Located: 10 km from the center of Nha Trang, 20 km from Nha Trang airport.

There are 340 rooms in total.

Beach: 2 private sandy beaches 50 m from the hotel, 1 line. On the beach and by the pool - umbrellas, sunbeds, towels - free of charge. Buggy to Nhu Tien beach (3 min ride, from 8:00 to 17:00, every 30 min, free). Services at Nhu Tien Beach: towels (for a fee), changing room, shower, toilet, bar, freshly prepared seafood, spa, water sports, water.

Accepted credit cards: American Express, Visa, Euro/Mastercard, JCB.

Pets are not allowed.

Deposit on the day of arrival!

On site: 4 restaurants, 3 bars, outdoor swimming pool, 4 conference rooms (up to 1500 people), 4 shops, 100 Eggs Mud Bath (5.5 km, 9 min drive), type A power sockets (adapter on request) -limited quantity), Wi-Fi free, currency exchange, doctor on request, for a fee, currency exchange, parking, business center, laundry for a fee, conference room, beauty salon for a fee

Entertainment: fitness center (10:00-18:00), water sports, fire show (3 times a week), jazz/jazz band show (3 times a week), volleyball, mini-football, jet skis ( jet ski) for a fee, tennis for a fee, golf (free shuttle to the field) for a fee, billiards for a fee, spa center, massage for a fee, sauna (200,000 dong - 30 min, when ordering a massage from 60 minutes - free) for a fee

For children: children's club (4-12 years old), children under 4 years old - for a fee (nanny services are paid), playground (for a fee), baby cot (5 pcs), chairs in the restaurant, children's menu (for a fee)

The nearest airport is 20 km from the hotel.

Traveler Rating

Type of visit

Selected filters

Filter

December. Deserted. Gorgeous huge green area. In Swedish The table is occupied by several tables, with delicious food and seafood. Quiet. The beach is beautiful, but there is no depth. As for excursions, I rate the trip to Cambodia 5 out of 5 (Angkor temples). I rate the excursion to Ho Chi Minh City 2 out of 5 (the only interesting thing is the war museum, the rest are stops to snag trinkets. Ho Chi Minh City is no different from Nha Trang). By the way, there is a free bus from the hotel twice a day to Nha Trang and back. There is always someone Russian speaking at the reception.

More details

Date of stay: December 2019

Healthy

Reply from: 2 weeks ago

Google Translate

Dear Guest, Thank you very much for your wonderful feedback and 5 star rating about Diamond Bay Resort & Spa! We are delighted that you enjoy our territory. All team members are encouraged to ensure that our guests leave with a magnificent experiences of their time at the resort. We look forward very much to seeing you back soon. May joy and happiness be with you always! Sincerely, The Diamond Bay Team

More details

Our acquaintance with Vietnam began with this hotel in 2014, then it was still 4*. It was an unforgettable experience, everything was at the highest level. At the moment we have been to Vietnam four times, and each time at least for a short time (five days, we did not miss the opportunity to visit our beloved Diamond Bay. In 2018, everything was still at its best. What we saw in 2019: the territory is still the same It’s beautiful and well-groomed, the staff is helpful, they always say hello and smile. The rooms are cleaned well. The linen is snow-white, but it doesn’t smell like it used to, I haven’t smelled such a smell of air conditioning as they had in any hotel. I would recognize it in a thousand , alas, apparently it’s over. oh well, you can survive this. The breakfasts were always good, but not this time, there were days whenThere was no meat at all. The food is cold. The trays were replenished after you pointed them out. Dirty dishes had to be moved to another table, because no one was in a hurry to clean them. Well, you can survive this, you didn’t go hungry. The biggest shock is the beach!!! Of course, I read the reviews that there is now a new beach, in the photo everything also seems to be decent. As soon as we settled in, the first thing we did was go to get acquainted with the new beach. It was a shock! The beach itself is dirty with construction debris (pieces of cement). At the bottom there is silt mixed with mud. It’s impossible to stand, you have to swim constantly, otherwise you get sucked into this mud, it’s somehow uncomfortable. This was our only visit to this beach; the rest of the time we went to the far beach, a 15-minute walk in the heat. roundtrip. The beach costs 60 thousand dong (180 rubles). I don't know what happened there. why did the hotel management refuse to pay rent for the distant beach..... I would like to appeal to the hotel management: Before abandoning the distant beach, it was necessary to provide a worthy replacement for it, and not this swamp that you offer to guests. You want to save money on renting a distant beach . in the end you will lose more, the hotel's rating has already dropped. Tourists primarily travel so far to be at sea, and not because of your beautiful territory. I'm afraid that the hotel will no longer exist in the near future. Personally, we will not return to you again. It's a pity!!!…

More details

Date of stay: November 2019

4 thanks

Healthy

We vacationed in November 2019. I would like to note right away that the main advantage of this hotel is the large beautiful area and distance from the city. When you come on vacation to get away from the bustle and dust of the city, this place is the best place for it. There are many flowers and various plants, we noticed coconuts, bananas, papaya and mangoes. The area is constantly cleaned, excess branches are trimmed, coconuts are removed, and fallen leaves are swept up. Various animals add color: fish in ponds, palm squirrels, geckos (these can live with you in the bungalow). A small minus are small mosquitoes (there are few of them, but they can cause discomfort, take repellent). In November there were quite a few visitors, almost all the time we lived alone in a house for 4 families, silence and privacy, just what we needed. We lived in a spacious bungalow withview of the garden (61 sq. m), the last two days in a bungalow overlooking the sea (68 sq. m), we were moved to it due to problems with hot water in the previous room, we liked both rooms, but, of course, the more expensive bungalow has newer furniture, cabinet doors work well and a little more spaciousness in the room. The bungalow overlooking the sea had a strangely shaped, huge bathtub that took a long time to fill; I liked it less than the standard one. The cleaning was good, fresh towels were provided twice a day, bed linen was changed every 2 days, you can request more often if you wish. They give you 2 bottles of water (0.5l each), there is a paid bar. The lighting in the room is a little weak, it is twilight during the day. Breakfast at the hotel is good, you can always find something to eat, delicious fresh pastries, waffles, pancakes, pancakes, tea, and of course a selection of various Asian dishes, cut vegetables. The child, however, mostly ate sausages, toast, buns and muesli, and fruit. The tea and coffee drinks were a little disappointing: they were barely warm and very poorly brewed. In the evening we dined several times at the Banana restaurant, the impression was average (the child cannot tolerate onions, we asked three times without them, they still brought a dish with onions, and they put crab sticks on the pizza with seafood). I recommend drinking a smoothie and eating ice cream, otherwise eating in the city is cheaper and tastier. We liked the Italian cafe Pizziko in Vinkom Plaza. A free bus from the hotel goes to the city twice a day at 14:00 and 16:00, it stops at “100 eggs”, you need to sign up and take cards, it’s better to come in advance. The hotel has a good fitness center, we enjoyed working out on the treadmills, there are showers and ice water with lime in a decanter. At the reception there is almost always a Russian-speaking employee, I remember Alexey, he is always ready to help, others speak English. The pool is good, large, clean, maximum depth 1.8m. There are many sunbeds of different shapes, quite comfortable. The fact that there is no beach was not a surprise to me, but the distant beach for 60 thousand VND also did not make an impression, and neither did the main beach of Nha Trang. Still, the reason here is in this South China Sea itself (East China, it seems, as the Vietnamese themselves call it) Sea, which, in principle, is not as beautiful as in Phuket, not to mention the Phi Phi Islands and others. The far beach is cleaned and there are clean toilets and showers. Overall, I can recommend visiting this hotel; if I am in this place, I will most likely choose this hotel. I rate it good rather than excellent, mainly because of the beach.…

More details

Date of stay: November 2019Trip type: Family trip

Healthy

Response from Diamond-Bay-Resort, Người quản lý, Diamond Bay Resort & Spa

Google Translate

Dear guest, Thank you very much for your wonderful feedback and 5 star rating about Diamond Bay Resort & Spa! We are delighted that you enjoy our territory. All team members are encouraged to ensure that our guests leave with a magnificent experiences of their time at the resort. We look forward very much to seeing you back soon. May joy and happiness be with you always! Sincerely, The Diamond Bay Team

More details

Early check-in at the hotel is only for an additional fee. Here, without options, they won’t be able to move in for free earlier. And check-in occurs at 14.00. There is a Russian speaking manager. The staff is responsible. Very attentive and quickly respond to guests' requests. The room is normal, the cleaning is good. The furniture, although outdated, is of good quality. The mattress is comfortable and sleeps great. And the bed linen is in excellent condition and always snow-white. In general, the hotel is only for a relaxing holiday. There is no animation or anything like that. Away from the hustle and bustle of the city. That's exactly what we wanted. It’s good that we found an intelligent travel agent who immediately understood everything and did not fool us with unnecessary offers. We picked it up in about ten minutes, and he also gave a number of very useful tips on where and how we can save money. And it was possiblesave quite a bit of money. His name is Dmitry Mir can be found on the social network VKontakte by his last name. The hotel is remote from everything and be sure to take this into account. Firstly food. Breakfast is included, but dinner at the hotel costs quite a bit. The food is generally good but expensive. But you won’t run into the city. There is either a bike or a taxi, or there is a free shuttle there and back, but it is only twice a day. This suited us quite well and sometimes we took a taxi. Well, the beach. It’s not attached to the hotel, but there is a good beach about fifteen to twenty minutes on foot. We didn’t go ourselves, but people tried). We went there by taxi. You can have a snack there and the beach is nice. Someone will say that all this is expensive, but I think that everything is acceptable to relax without fuss. Yes, and we just came just to get acquainted with the local flavor without having to live in a noisy city. There were other similar options with better conditions, but they were also much more expensive. The main thing is that the hotel has a good pool and it completely complemented the beach for us. I definitely don’t recommend going to such conditions with children, but many people go and then write negative reviews. Strange people). Or they were poorly advised when purchasing a tour.…

More details

Date of stay: October 2019

Healthy

Surrounded by beautiful gardens on the snow-white beach of the Nha Trang resort, the buildings of the Diamond Bay Resort & Spa 5* hotel complex are located.

Rooms

The pride of the hotel is its luxurious bungalows and rooms in three-story buildings overlooking the garden, mountains or seascapes. Spacious terraces and balconies invite you to breathe fresh air and admire the beauty of tropical nature.

The rooms, varying in size and furnishings, still have common attractive features: huge, very comfortable beds and bathrooms with Jacuzzis. A baby cot will be provided for small guests.

The living quarters are equipped with everything necessary:

air conditioning with remote control for individual settings;
refrigerator with paid bar;
TV with several Russian channels;
safe;
free wifi

1 of 10

In addition to the standard equipment, in support of the declared stars, the hotel gives vacationers additional comfortable bonuses. These include tea and coffee sets, terry robes with slippers, and a full set of bathroom accessories - from shampoo to comb and body cream. Bottled drinking water supplies are replenished daily. And on the day of arrival, guests will receive a pleasant surprise in the form of a fruit basket.

The maids work conscientiously, which is especially useful for families with very young children. Cleaning takes place twice a day, in the evening the beds in each room are straightened and the curtains are pulled apart - according to tourists, it looks very romantic.

Nutrition

1 of 6

For connoisseurs of delicious and varied cuisine, Diamond Bay is a real find. Mostly those who vacation here are those who have purchased vouchers with breakfast, which are so rich that they leave no one indifferent. In addition to the traditional morning set of meat and fish dishes, pancakes, fried eggs, cheeses and sausages, the chefs offer exotic dishes - for example, salad with lotus stems or ostrich stewed in wine. Always an abundance of vegetables and fruits.

There is also freedom for children. The hotel specializes in family vacations, so in addition to spicy Vietnamese dishes, there is also dietary cuisine.

These include a variety of side dishes, steamed vegetables, oatmeal, chicken soups, pureed soups, milk, natural juices, fruit puree. You can refresh yourself at the beginning of a new day with muesli, yogurt and breakfast cereals. Well, for tea there are absolutely magical puddings and delicate desserts.

Lunches and dinners are also served in a buffet format, but if they are not included in the price of the tour, they are much more expensive than in cafes or restaurants outside the hotel complex.

Staff

Vietnam captivates travelers with the friendliness of its people. They generously give smiles and are ready to help at any time. Naturally, the hotel staff also possesses such qualities. Morning greetings and wishes for a good day from the maids and garden workers are commonplace. Any request is fulfilled instantly, and the effort to learn Russian evokes even greater sympathy.

However, you won’t have to overcome the language barrier. Russian-speaking managers work at the reception.

Entertainment and animation

The calm atmosphere of the hotel excludes noisy parties and loud animation programs. The most you can count on is live music in the restaurant during dinner and a fire show on the beach.

1 of 3

Tourists come to the city for entertainment. And the kids have a good time: all day long they splash around in the huge pool, frolic in the children’s room strewn with toys and construction sets, and swing on the swings on the playground.

With your parents, you can stroll through the luxurious grounds of the complex, feed the rabbits and lizards in cages, or ride a bicycle around the resort.

Beach

Guests have two beaches at their disposal: the so-called near one, which is a few meters away, and the far one, where it takes about 5 minutes by small bus.

The nearby beach is of indescribable beauty. It seems like it was created in order to decorate the family archive with colorful photos and videos, which is what tourists do.

Only children are comfortable swimming here. The sea is very shallow for tens of meters ahead, so it is always warm like fresh milk.

Boxes with watering cans, shovels and buckets are provided near the water, and while children try their hand at building sand castles, parents can sunbathe or go kayaking.

Adults prefer the distant beach for a full swim. Here the sea is deeper and there is more civilization - there are many bars, cafes, and seafood shops on the shore. Sun loungers and luggage storage are provided free of charge.

Location and surroundings

Diamond Bay attracts not only with its high level of service, but also with its convenient location: 15 minutes by bus or taxi from the airport and the same amount to the center of Nha Trang resort.

There is quite a rich infrastructure around. A few steps away are two shops with essential goods, a pharmacy, fruit and vegetable shops. Many people sell local cosmetics, souvenirs and items with a Vietnamese flavor, which are perfect as gifts for family and friends.

Those who like tasty and inexpensive food, as well as entertainment, should go to the center of the resort city on the free shuttle bus. Hundreds of cafes and restaurants for every taste and budget surprise with the variety of cuisine, and shopping centers provide an unforgettable shopping experience.

There are several excellent places for children's recreation. You can get acquainted with the wonderful world of seas and oceans at the Museum of Oceanography, tickle your nerves on a roller coaster in an amusement park, ride on a carousel on the embankment, or visit a children's playground in one of the large shopping centers. And a real pilgrimage for parents and children is experienced on the entertainment island of Vinpearl Land. There is a magnificent water park and a mini-circus where monkeys give performances.

Video about the hotel

Diamond Bay Resort 2 Nha Trang - 0948565355, DB Promo 2014 Theme Nights & Nhu Tien Beach

Panorama of the beach at the Diamond Bay Resort & Spa

Romario on the beach of the DIAMOND BAY RESORT & SPA hotel

Review of room 3212 at the DIAMOND BAY RESORT & SPA hotel

7,0

“It’s not entirely suitable for relaxation, it’s far from the sea, there’s a beach nearby only for photos, its depth is 30 cm”

. Rest
. Group
. Sent from phone

The rooms are already in need of renovation, the plumbing is broken, especially the taps and shower heads..

Well-groomed area, everything is green

Length of stay: January 2020

Russia

1 mark “helpful review”

6,7

Good enough

. Rest
. Family with small children
. Sent from phone

Perhaps once before, about 10 years ago, it was a five-star hotel... Now I wouldn’t give it more than a four

Beautiful green area. The room was quite clean, towels were changed daily, snow-white bed linen. Quite a varied breakfast, but Asian dishes predominate. In general, a good hotel for a relaxing family holiday. The problem with entertainment can be solved very simply: a free bus runs daily from the hotel to Nha Trang.

Length of stay: June 2019

Russia

5 marks “helpful review”

3,3

"Unsatisfactory"

. Rest
. Family with small children
. 7 nights stay
. Sent from phone

When arriving at the Dimod Bay Resort - Spa hotel complex, prepare for the fact that you are paying not for the service but for the surroundings: it is good, the territory is very beautiful, there is a large swimming pool, although with hot water, your fingers will swell, the rooms at first glance are not bad, but when you go into The bathroom unit has this picture: the toilet seat is yellow, it is not clear from old age or from ingrained urine (tin), the tile seams are gray-yellow from water and mold, and after taking a shower there is water on the floor, because the joint between the bathtub and the wall is not coated with sealant , the bathtub is shabby, you can’t sit on your butt, it’s not pleasant, the water doesn’t drain well even after visiting a plumber, as for the restaurant: the food is delicious, the portions are good prices, three times more than in city restaurants, plus some kind of 15% fee for the service, but when they brought the tea there was a shock, the tap water stank of chlorine (as if it had been taken from a swimming pool) and a bag of Dilma tea for a liter teapot, with a string wrapped around the handle, while in Vietnam there are tea plantations and very tasty ones, and this is a 5 star hotel, for the money you pay should be very clean, and in general, even a room for 1000 rubles should have a clean bathroom, and a restaurant with tea bags should be a cafe or shish kebab! It is clear that everything there is designed for clients on a tour package, but we booked everything ourselves, and this was the first time we saw such five stars😬. Oh, and you will have to go to the store, to the city every other day, for water, etc., if you are a budget tourist, then the local restaurant is very expensive.

very beautiful area, large pool

Length of stay: May 2019

Russia

8 marks “helpful review”

6,3

“Disappointed. Do not recommend for B&B independent travelers.”

. Rest
. Pair
. 4 nights stay

Flights to the center and to the beach were canceled, leaving only 2 flights with extremely inconvenient times. Be ready for changes in the shuttle schedule. 1) The bus shuttle schedule to the city center has been changed from 5 times/day to 2 times/day that caused a lot of inconvenience for me. 14:00 & 16:00 pm -> Nga Trang center 17:30 & 20:00 pm -> Hotel 2) The shuttle vehicle schedule to the beach has been changed from each hour interval to 2 times/day. 6:30 am -> beach / 8:30 am -> hotel 16:00 pm -> beach / 17:30 pm -> hotel Taking into account that the beach on the hotel territory is not for swimming, the only option is the Nhu Tien beach. It"s about 20 minutes walk. It"s a torture to walk in the sun and dangerous to your health. 3)The bungalow pictures are out-of-date. According to the pictures provided it should be a small outdoor pool, but there wasn"t. I think it"s misleading and cheating! You pay extra money for a facility than doesn't exist anymore because the hotel couldn't afford to fill bungalow's swimming pools.

A varied breakfast buffet, beautiful green surroundings

Length of stay: May 2019

Russia

3 marks “helpful review”

5,4

“The hotel is going through hard times”

. Rest
. Family with small children
. 12 night stay
. Sent from phone

Once upon a time it was a 5-star luxury hotel. I don’t know whether hurricanes, economic problems or the reluctance of the owners to develop the business are to blame, but now this is, at a stretch, a mediocre 3-star hotel. Of the three restaurants, 1.5 are open. The food is mostly not tasty. Breakfast is not 5 stars for sure. The service is extremely slow. The staff is still trying to keep up the brand, but not all of them. There is no beach, there is some kind of swamp, instead of a normal sea. Overall impressions are a C grade. Although it's cheap. This should have scared me off, but I thought that everything was cheap in Vietnam) in short, you can’t compare it with Shangri-la or Hayat

Large area, fairly stable Wi-Fi, large swimming pool. The bungalow is of normal size.

Length of stay: May 2019

Russia

20 marks “helpful review”

4,2

"Immediately dismiss the main hotel administrator"

. Rest
. Pair
. 4 nights stay

The rude and arrogant Russian-speaking employees at the reception, I recommend that you resolve issues through their Vietnamese colleagues, I assure you, in this case all your problems will be solved. The air conditioners in the bungalows work very poorly (very old), the bungalows were changed twice due to the fact that it was impossible to stay indoors during the day, imagine how much you wanted coolness after visiting the hot beach, as a result - two days of vacation were completely ruined, because instead of relaxing were involved in resolving technical issues: searching for working air conditioners in bungalows, waiting for the bungalow to be prepared (putting in questionable order), moving, etc. They called an engineer (repairman) before lunch, they called back from the reception only in the evening, when the heat had already subsided, they asked the question - is another engineer needed or not anymore? When they changed the bungalow, they promised to call back when they put things in order in the other bungalow, but in the end no one called back (is this a 5-star level?). Food is very expensive, 3-4 times more expensive compared to Nha Trang, and also not particularly tasty. The transfer is organized in the most disgusting way, it is especially sad to watch how the buses are being loaded onto the penultimate and last bus to the hotel, there is a catastrophic shortage of seats and everyone is swearing. We were glad to move out of this hell and move to a hotel in Nachanga.

The hotel area is gorgeous, there is a wonderful beach, but that’s where all the positives end.

Length of stay: April 2019

Russia

9 marks “helpful review”

7,5

. Rest
. Group

The shuttles to the distant beach were cancelled, so it was not always possible to swim there. And that beach is better for swimming than the hotel pool. There were two shuttles a day, once we managed to board it, but many vacationers were left without a seat and rode standing on the back step and holding onto the handrail, which was not safe. The second time he didn’t arrive on time, we walked, but the shuttle was coming towards us, he didn’t take us, he waved back in a friendly manner, although there were empty seats. It’s a pity that we learned about the cancellation on the day of arrival, and not in advance.

The hotel is located very well on the sea, a lot of greenery. The breakfasts are great.

Length of stay: May 2019

Russia

8 marks “helpful review”

9,2

Perfect

. Rest
. Pair
. 1 night stay
. Sent from phone

The far beach is simply terrible, I don’t recommend going there, it’s impossible to swim there - dirty water, dirty beach (garbage and seaweed), wherever you don’t step - there’s seaweed everywhere, due to the waves and garbage the water is muddy, there was only one massage shop and it was early (about 17.00 h) closed, we really regretted that we went to the distant beach and wasted time instead of swimming in the hotel pool. The trolley goes to the distant beach twice a day, before and after lunch; on the first trip it couldn’t accommodate everyone, so we had to wait for it to come back for us. Also, in the evening we ordered a kitchen knife for fruit, one of the workers brought it and pounded loudly on the door with the handle of the knife, we were even scared, although the bell works, maybe that’s their custom. There is no trade on or near the hotel, so guests are forced to travel into the city. At the reception area, my wife left her hat somewhere, and they couldn’t find it, so I had to leave Vietnam without a hat))

we were at the hotel on the last one day of our stay in Nha Trang. I especially liked the green area of the hotel, the friendly staff, although we didn’t notice much difference from other hotels in the city, the wonderful pool and surroundings, the delicious and varied breakfast. I was pleased that there were few Chinese people. In general, for us, the hotel is not for a long stay, it gets a bit boring, suitable for a relaxing holiday

Length of stay: May 2019

Russia

2 marks “helpful review”

5,4

Good enough

. Rest
. Family with small children
. 14 night stay
. Sent from phone

The former greatness of the hotel is 5 stars, in fact, in my opinion, 4 stars, old, shabby rooms, in some places moldy tiles in the bathroom, rooms are periodically cleaned, it happens at lunchtime, when the child is sleeping, there is a children's playroom, but there is nothing for children to do there, everything is old and dead, there is no children's playground. Kitchen - breakfasts are meager, there is no children's menu at all... no porridge, no boiled chicken, steamed cutlets or children's sausages... nothing at all. Transfer to the city and especially back to the hotel until 01.05. 19 was simply terrible, people were jostling like in the good old days of the USSR, not paying attention to parents with young children, post 01.05 it became better, registration by appointment, Transfer to a distant and good beach from 01.05. became only twice a day at 06.00 and 16.00, the rest of the time it was 800 meters on foot in the heat, although previously the transfer was every 30 minutes. Swimming is not allowed at the nearby beach. Depth 30-40 cm and muddy bottom with shells.

The location is good, large well-kept area, good swimming pool, friendly staff.

Length of stay: May 2019

Ukraine

1 mark “helpful review”

8,3

Very good

. Rest
. Travelers with friends
. Sent from phone

The hotel is located far from the beach. About 1 km. The beach on site is not suitable for swimming at all. It's knee-deep there! And the hotel area is located in a bay, so there is no wind. Very hot.

The hotel is green, large and beautiful. The city is easily and quickly accessible. The far beach is good, there are many sun loungers. We rented a bungalow. If someone is going to overpay for proximity to the sea, then there is no need to rush. It will only be a view, not a swim. Swim in any case on the far beach. But the bungalows themselves are very cool. The 20 sq.m bathroom is love))) the staff constantly cleans and changes towels.

Length of stay: May 2019

Russia

12 marks “helpful review”

7,1

"Fine "

. Rest
. Family with small children
. 6 nights stay
. Sent from phone

Russian managers. Responsiveness and friendliness - level zero. Especially Alexey. He's directly doing you a favor by doing his job. When asked to change the bungalow, because it is very close to the pool and restaurant and, accordingly, it is quite crowded, he answered literally the following: “This is not a reason. We don’t mess around with rooms here.” And then: “Well, come back in two hours.” In my opinion, this attitude towards guests is the height of unprofessionalism. I hope that Diamond Bay will read my review and work with the staff. By the way, when she came over two hours later, the manager Nina did not see any particular problem in changing the number and offered options, although not too kindly either. In the end, they didn’t change it, because... no suitable options were found. There are not enough shuttles going to the city and to the beach. Always packed to capacity. Cleaning is so-so, without much effort. The area is mostly unkempt, although very beautiful. The far beach is dirty. Towels are provided once for the whole day.

Large territory. Spacious bungalow. Check-in immediately upon arrival, without waiting for the check-in time established at the hotel. Varied breakfast. Private beach. Instead of a cash deposit, you can leave your passport as collateral for the duration of your stay.

Length of stay: April 2019

Russia

6 marks “helpful review”

9,2

"I like it. Will I go here again - quite likely. Would I recommend it to friends - yes.”

. Rest
. Family with small children
. 9 nights stay

"Diamond Hotel"

. Rest
. Family with small children
. Sent from phone

The hotel is essentially a big screen for a beautiful prison. Everything is ok, but behind the fence it’s quiet and quiet. There is nowhere to buy fruits and everything else, the option is a city with a loss of mines. half a day. Its own beach is terrible, there are no words here, the distant beach is good, but how it relates to the hotel is not clear. On the far beach, team building activities for local and Chinese guests are held every day with wild noise. The last shuttle is at 17.00, after which they carefully drive you away from the beach. The staff in some places does not know either English or Russian. Shuttle drivers stop to pick up guests only at their discretion. Doesn't feel like a solid 5 stars.

. Sent from phone

The hotel does not qualify for 5*, the services and attitude of the staff are maximum 3-4*. The food in the restaurants is bland, they don’t know how to cook. Even my not picky eater husband couldn't eat their pizza at the pool restaurant. The menu is poor, there is nothing to choose from. At breakfast, the food remains virtually unchanged for 3 days, the fruits are the same and the choice is strange: passion fruit, unripe papaya, tangerines and dragon fruit. I don’t envy those who vacation there for more than 5 days. The discount voucher for the spa turned out to be just a piece of paper; the discount did not apply to the service we liked. When leaving the hotel we were asked to order a taxi to Nha Trang, we were given a hotel car. They showed us the address, agreed on the price of the trip, he took us 2 km from the address, and extorted more money for correct delivery. True, he was unlucky with us... In general, in this hotel, electric car drivers feel like masters and mock the guests. If I want, I’ll take you, if I don’t want, you’ll ride on a narrow bar at the back of the car. It's time to change the hotel manager. Only staff travel around the territory in electric cars; they do not want to give guests a lift to their place of residence, even with heavy bags after trips to the city. Only upon check-in and check-out, if you call yourself. The room contains information about the hotel, but such information is not needed in principle. But there is no information about the opening hours of the pool, how to get and return beach towels, where electric cars are parked on the beach. The information received upon check-in was somewhat incorrect and had to be clarified. In short, there is a problem with staff and management.

I chose the hotel based on certain room criteria, so the room suited us quite well. True, if there were a bunch of available rooms of the same kind, they gave us a view of the wall (the only one). The area is beautiful and large, the beach is wonderful (distant). There are always a lot of free sun loungers. On my birthday, I was congratulated with a cake and a piece of paper with the name of a voucher for a discount at the spa. There are 2 changes of towels daily, there are shaving accessories, toothbrushes, a comb, and cotton swabs. I liked the bathroom, it depends on the room category.

Length of stay: April 2019

Russia

11 marks “helpful review”

7,1